Payment Policy

Last updated: July 2026

This policy describes how Buzprout invoices and collects payment. Your signed Project Quote, Master Services Agreement, and (if applicable) Flex Terms govern the specific amounts and dates for your project.

Payment methods

Invoices are payable by bank transfer or agreed digital payment. Recurring Flex and Care plans should use a committed auto-pay or standing arrangement where possible.

Milestone builds

Deposits are due before work begins.
Later milestones are due within 7 days of invoice unless otherwise stated in your Project Quote.

Buzprout Flex

Deposit is non-refundable after scope lock.
Monthly installments are due on the same date each month.
Grace period: 7 days after due date.
Day 7: Friendly reminder by email or WhatsApp.
Day 14: Admin access may be restricted; banner on site if applicable.
Day 21: Public site or app may be paused (maintenance page).
Day 30: Acceleration notice; remaining balance may become immediately due.
After 60 days unpaid: Buzprout may terminate, retain IP, and withhold handover.

See Flex Terms for ownership, licensing, and early payoff.

Care plans

Essential tier includes no edit hours. Edits are billed hourly or you upgrade to Standard. Plans renew monthly until cancelled with 30 days notice.

Disputes

Billing disputes must be raised within 7 days of invoice. Work already delivered under approved scope remains payable.

Contact

hello@buzprout.com